Terms & Conditions

1. Introduction

Welcome to our Feedback Widget service. By accessing or using our service, you agree to be bound by these Terms & Conditions. Please review them carefully.

2. Acceptance of Terms

Your use of the service constitutes your agreement to these Terms. If you disagree with any part, please do not use our service.

3. License & Ownership

• Intellectual Property: All rights, title, and interest in the Feedback Widget software, design, and documentation remain with us. You are granted a non-exclusive, non-transferable license to use the service according to these Terms.
• Feedback Content: You retain ownership of any feedback or data collected via your widget. By using our service, you grant us permission to process, store, and display this data solely to provide you with the service.
• License Termination: We reserve the right to suspend or terminate your access if you violate these Terms or engage in fraudulent or harmful activities.

4. Payment & Refunds

Subscription fees and any additional charges are detailed on our pricing page. All payments are final, and refunds are not provided except where required by law.

5. Account & Data Management

• Account Deletion: You may request deletion of your account and associated widget settings. Upon deletion, all account data and feedback data collected through your widget will be permanently removed in accordance with our data retention policy.
• Data Backup: Although we maintain regular backups, deleted data will be purged within 30 days.

6. User Responsibilities

You are responsible for ensuring that your use of our service complies with all applicable laws, including privacy and data protection regulations related to the collection of website visitor data.

7. Prohibited Activities

• No use of automated tools, scraping, or bots to access or interfere with the service.
• No sharing of or unauthorized access to your account credentials.
• No activities that could compromise the security or stability of the service.

8. Disclaimer of Warranties

Our Feedback Widget is provided on an "as is" basis without any warranties—express or implied. We are not responsible for any indirect, incidental, or consequential damages resulting from your use of the service.

9. Limitation of Liability

Under no circumstances shall we be liable for any loss of profits, data, or other damages arising from your use of the service.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of laws principles. [Please update the jurisdiction as appropriate for your business.]

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Your continued use of the service following any changes will constitute your acceptance of the updated Terms.